Shipping and Returns

All sales are final. Before making a purchase, carefully check the store's policy.

• All pre-order items will ship on or by the date specified on product page. 
• Please note that all items cannot be returned, exchanged, or refunded.
• Feel free to email us at with any questions or concerns. 


International Shipping Information

Any import duties and taxes are charged once the package has reached the destination country and these charges must be paid by the recipient of the package. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.

By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.

If you refuse a shipment from Proud Artist Co., you are responsible for the original shipping charges, and any import fees that are incurred on the package.